Terms and Conditions

These Terms and Conditions set out the rules that govern access to and use of the King Jackpot online platform. They describe the relationship between us and users, explain account duties, and set out the main operational rules you must follow when using our services. By registering for an account and using the site you agree to these terms and any published updates.

Account responsibilities

Account holders must provide accurate, complete and up-to-date information when registering. We may require identity and address verification before you can deposit, place bets or request withdrawals. You are responsible for keeping your password and account details secure and for all activity originating from your account. If you suspect unauthorised use you must notify us immediately.

Eligibility requirements

Only persons who meet the minimum legal gambling age and who are permitted to play under local law may open an account. We operate geographical controls and may refuse registration or access from certain locations. Each person is allowed one account unless we agree otherwise in writing. Attempts to open multiple accounts may result in account suspension and forfeiture of any balances.

Acceptable platform use

Users must not attempt to interfere with the service, exploit software, use bots, collude with other players or engage in fraudulent behaviour. Betting or play that appears to be part of a pattern of abuse or advantage play may be restricted. We also reserve the right to limit stakes, void transactions or close accounts where behaviour breaches these terms or our fair-play standards.

General bonus and promotion rules

Promotions and bonuses published on the site are subject to specific rules and any general conditions set out here. Unless stated otherwise, promotional offers are limited to one per person, household or IP address. Bonus funds and free spins may carry wagering requirements, game-weighting rules and expiry periods. Withdrawing funds while a bonus is active may void the bonus and related winnings. Specific promotion terms take priority where explicitly stated.

Deposits and withdrawals

Payment methods and limits

We accept the payment methods listed on the site and may set minimum and maximum deposit and withdrawal limits. You are responsible for ensuring payment details are correct. We may refuse or reverse transactions where required for compliance, fraud prevention or regulatory reasons.

Verification and checks

All withdrawal requests are subject to verification checks. We may ask for proof of identity, address and source of funds before processing a withdrawal. Payouts may be held while checks are completed. We reserve the right to suspend withdrawals where there are reasonable grounds to investigate suspected breaches of these terms or legal obligations.

Dispute resolution

If you have a complaint you should contact our support team in the first instance. We will aim to resolve disputes promptly and fairly. If a dispute remains unresolved you may be entitled to refer the matter to an independent adjudicator where applicable under local rules. Contact details for support are published on the platform.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be published on the site or notified to account holders where practicable. Continued use of the service after changes are published constitutes acceptance of the amended terms. If you prefer not to accept a change you should stop using the service and close your account via the standard process.

For account queries and support please contact [email protected]. References to KingJackpot or our service refer to the same operator and platform under these terms.