Privacy Policy
This Privacy Policy explains how King Jackpot collects, uses and protects personal information when you use our website and services. We take your privacy seriously and set out here the categories of data we process, why we process it and how you can exercise your privacy rights. This policy applies to accounts and use of the service.
Types of data we collect
Personal data
We collect information you give us when you register or update your account, including name, date of birth, address, email, telephone number and identity documents where verification is required. We also record account credentials and contact preferences.
Technical data
When you access our site we collect device and connection information such as IP address, browser type, operating system, device identifiers, language and geolocation data. We also log usage details including pages visited, session times and error reports to help maintain and improve the service.
Transactional and activity data
We collect payment and transactional details necessary to process deposits and withdrawals, plus records of your play activity, bets, deposits, withdrawals and responsible-gambling checks. Transactional data is retained to maintain accurate account records and to meet legal and operational requirements.
How we use information
We use your data to create and manage your account, process payments, verify identity, prevent fraud, comply with legal obligations and improve our services. We may also use information for customer support, security monitoring and to send service messages such as account notices. We do not use your data for unrelated marketing without your consent.
Data protection practices
We store personal data on secure servers and apply technical and organisational measures to protect against unauthorised access, loss or misuse. Access to personal information is limited to staff and third-party providers who need it to perform their duties. We review security measures periodically and respond to identified risks.
Cookies and tracking technologies
We use cookies and similar technologies to provide core site functions, remember preferences and analyse site usage. Some cookies are essential and cannot be disabled, while others can be controlled via your browser settings or our cookie banner. Third-party analytics and advertising partners may set their own cookies when you visit the site.
User rights
You have the right to request access to your personal data, ask for corrections, and request deletion where we are not required to retain information for legal or legitimate business reasons. You may also object to certain processing activities and ask us to restrict processing in some circumstances.
Access, correction and deletion
To exercise your rights, sign in to your account at KingJackpot and use the account settings where possible, or contact our support team. We will respond to valid requests in line with applicable law and will let you know if we cannot comply for legal or operational reasons.
Information sharing and third parties
We share personal data with payment processors, identity verification and fraud-prevention providers, and other trusted partners who process data on our behalf. We may disclose information to comply with legal obligations, to protect our rights, or to fulfil contractual requirements. Third parties are required to protect data consistent with this policy.
Privacy policy updates
We may update this policy from time to time. When changes are material we will notify account holders by posting a prominent notice on the site or sending a message to your registered contact details. Please check this page periodically to stay informed about how we handle your information.