Responsible Gambling
At King Jackpot we take responsible gambling seriously. We want every player to enjoy their time with us while keeping control of their play. This page explains the tools and measures we provide to protect players, how to spot when gambling may be becoming a problem, and where to get help.
Our player protection principles
We promote safe, controlled play by combining practical controls, clear information and easy access to support. We respect your choices and make it straightforward to set limits, take breaks and exclude yourself if you need to. Our focus is on prevention, early intervention and providing routes to professional help when required.
Activity-control tools
Deposit and loss limits
You can set deposit limits that suit your budget on a daily, weekly or monthly basis. Limits can be reduced immediately and increases may require a short waiting period for your protection. These settings are available in your account settings or via our support team.
Time limits and session reminders
Session time reminders and account breaks are available to help you manage how long you play. You can set automatic session alerts and enforce cool-off periods to step away from play for a set time.
Self-exclusion
If you decide you need a longer break, self-exclusion is available for temporary or longer periods. Options include short breaks and longer exclusions, commonly from six months up to five years. During self-exclusion your account will be restricted and you will not receive promotional contact. If you want to return after a self-exclusion ends you must contact support and complete any required checks.
Signs of problematic behaviour
Watch for changes in how you gamble. Common warning signs include:
- Spending more than you can afford or chasing losses
- Playing for longer periods than intended or hiding activity
- Neglecting work, family or other responsibilities
- Borrowing money to gamble or increasing deposit amounts frequently
Tips for maintaining control
- Set realistic deposit and time limits before you play
- Use session reminders and take regular breaks
- Only gamble with money you can afford to lose
- Keep a record of your play and review it regularly
- Consider excluding yourself if gambling becomes a worry
Professional help and support organisations
If you or someone you know needs help, professional organisations in the UK can offer confidential advice and treatment. These include GamCare, GamStop and NHS gambling support services. We encourage you to contact them directly for specialist help. You can also speak to our support team for guidance on setting limits, self-exclusion and how to access external support.
If you need assistance with any of these measures, contact KingJackpot support from your account and we will help you put safeguards in place.